Frequently asked questions
If you can’t find the answer you’re looking for, our expert team is happy to help.
HMS POS is cloud-based; it runs on Android/iOS tablets, phones, computers or touch POS terminals. You can start with your existing devices, or purchase the compatible hardware we recommend.
Yes. Thanks to offline mode you keep taking orders even without internet. Once the connection is restored, all data syncs to the cloud automatically.
For a standard business, setup and menu upload are usually completed on the same day. We provide free remote or on-site training for your team and stay with you on go-live day.
Yes. Orders from all major marketplace platforms land directly on your POS screen; menu, price and stock synchronization is managed from a single panel.
HMS POS integrates with new-generation fiscal registers and bank POS devices. You can issue e-Invoice/e-Archive documents from a check with one click.
No. You can pay monthly and cancel anytime. Annual billing comes with an extra discount. You can try all features free for 14 days.
Your data is stored encrypted in data centers in Türkiye, backed up daily and processed in compliance with data protection law (KVKK). Role-based permissions let you decide who can access what.
Yes. With the Chain plan you manage all branches from one center, update menus and prices centrally, and get consolidated reports comparing your branches.
Have another question?
Our team is ready to answer all your questions on weekdays 09:00–18:00.